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GFFI Ethics as per B.F.S. ( Bureau of Fitness Standards )
1. Provide qualified instruction to all participants.
1.1. Screen health and exercise history of all participants
and establish individual fitness goals. (At least have
participants fill out a basic health history form.)
1.2. Offer modified exercise options for students with
different fitness levels or special needs (i.e., demonstrate
low-impact or beginner options).
1.3. Incorporate new research in exercise science into
programs.
1.4. Be knowledgeable in first aid and emergency procedures.
(Maintain CPR certification.)
1.5. Accurately represent my qualifications and make every
effort to recommend other professionals in areas outside my
expertise.
2. Provide a safe exercise environment.
2.1. Maintain a clean, well-lit and ventilated facility that
meets all governmental regulations and insurance guidelines. (B.F.S.
recommends 28 square feet per participant in fitness classes.)
2.2. Maintain all equipment according to manufacturers'
instructions.
2.3. Establish emergency systems for all staff.
3. Stay educated on the latest research and exercise
techniques.
3.1. Pursue continuing education.
3.2. Facilitate continuing education of staff.
3.3. Meet the national standards for instructor knowledge.
3.4. Obtain specialized training for teaching special
populations.
4. Foster commitment to fitness and health as a life long
goal.
4.1. Encourage participants to follow regular exercise
programs.
4.2. Track the progress of participants.
4.3. Educate participants about the benefits of exercise and
healthful lifestyles.
5. Show respect for participants and fellow professionals.
5.1. Promote the exchange of knowledge and experience with
other professionals for the benefit of all participants.
5.2. Never publicly discredit or lower the dignity of
individuals, organizations or facilities through conduct or
comment.
5.3. Never discriminate based on race, creed, color, sex, age,
physical handicap or nationality.
6. Promote honesty in all business practices.
6.1. Maintain fair pricing.
6.2. Do not employ misleading advertising.
6.3. Maintain sufficient insurance coverage.
6.4. Use clear, simple language in all contracts.
6.5. Abide by contracts with clients and other professionals.
7. Uphold a professional image through conduct and
appearance.
7.1. Refrain from unhealthy practices, such as smoking and
substance abuse.
Behaving Appropriately
Nothing is perceived as more unethical than inappropriate
behavior in a professional setting. While the term
inappropriate behavior can cover a wide range of problems, two
areas are frequently encountered in training situations.
The first area involves the powerful impression we trainers
create by how we dress when working with clients. A
professional and modest appearance sends the right message.
When working with clients, we should change or cover our own
workout clothes to show we've changed our role in the gym.
This message will help clients see that our focus is-as it
should be-on them and not ourselves. We can also instill a
more positive body image in our clients when we eliminate the
comparison issue.
The second area addresses interpersonal relationships. The
relationship between trainer and client often travels a
healthy course of friendship and mutual respect when both
people maintain ethical standards. However, if the
relationship becomes too relaxed and professionalism is
compromised, the trainer can send mixed signals that make the
client feel confused and uneasy and eventually part company
with the trainer. We must take steps to instill confidence and
respect in our clients at the onset of the working
relationship.
We should eliminate all conversation of a sexual nature from
our dialogue with clients. A flirtatious comment here and
there can be harmless-and is sometimes even returned by the
client. However, we have to control the atmosphere and keep
this type of banter from escalating. In fact, it's best not to
initiate it in the first place.
While concerns exist regardless of the trainer's gender, I'd
like to take a minute to speak to male trainers who work with
female clients. Many men may not realize the subtle impact of
their words and actions. A female client may read messages
into a trainer's comments. These unintentional messages may
make the client feel defensive. Her ability to be comfortable
may diminish, and she may feel forced to choose her own words
more carefully. Ultimately, she may project her negative
perception from one trainer to all male trainers. Women are
relative newcomers to the strength gym, and we need to be
extremely professional to encourage them along their way
instead of standing in their way.
Body contact spotting can be another danger zone for personal
trainers. Touching the client is at times necessary and even
beneficial. Manual resistance, certain spotting techniques and
even an occasional therapeutic hug can be safe and appropriate
as long as the trainer's intent does not exceed professional
boundaries.
Inappropriate behavior is more often subtle than blatant. A
client of the opposite sex may never mention a problem, yet
may still be formulating a perception based on how she or he
feels about the circumstances. One question we can ask
ourselves before touching or spotting is: "Would I touch a
person of the same sex this way?" We should not treat a member
of the opposite sex any differently than we would treat a
member of our own sex. This type of subtlety tends to lead to
trouble.
A relatively new and interesting technique called Systematic
T.O.U.C.H. Training (STT) was developed by Beth and Oscar
Rothenberg to help stimulate muscular contraction. One of the
benefits of the STT course curriculum is that Oscar
Rothenberg, an attorney, has done a tremendous job of covering
the legal ramifications of body contact between genders. The
personal trainer's level of integrity must be above
reproach-for the perception of the client and of all others in
the gym who may be observing the behavior.
Good Ethics Equals Good Business
The goal of the committee that wrote B.F.S.'s Code of Ethics was
to pursue a specific course of objectives while incorporating
a degree of latitude for individual differences and
discretion. l would like to suggest all personal trainers
regularly review the code so we can continue to build our
industry on a foundation we can be proud at.
I believe personal fitness trainers are knowledgeable health
care professionals who are uniquely qualified to design and
implement specific educational exercise programs, one person
at a time. Being perceived as such will ensure the advancement
of our profession to the status of a bona fide industry-an
industry that can truly facilitate health care; an industry
that should not be dismissed by the public for being full of
hype, insincerity and questionable moral behavior.
Professional Ethics
How often have you heard the word ethics used in relation to
business? Whether the term is used to recognize high ethical
standards or criticize unethical practices, it's a concept
many businesses are currently discussing.
Any industry thrives if the public decides in favor of the
industry's product. Buying decisions are based on perceptions
of the product's value as well as of the industry as a whole.
The key word is perception. A perceptive person is one who can
discern the truth of a particular matter. However, a person's
"perception" of an entity or object does not necessarily have
anything to do with truth. Information need not be factual or
pertinent to create or change a person's perception.
For example, a common perception is that personal training is
a fad for the rich and famous. The fact is that training can
be a significant facilitator of wellness. When an industry
(like personal training) is based primarily on service, every
word, action and deed of every individual within the industry
affects the perception of prospective buyers. If the
perception is that the industry is unethical, the industry
will not prosper. For example, look at the negative impact on
the health club industry of clubs that pre sold memberships and
then folded--or that oversubscribed in the hope members
wouldn't show up. Reliable, service-oriented clubs are still
fighting to differentiate themselves from the negative
perception created by those clubs.
Obviously, we don't want that to happen to personal training.
However, trainers are in a vulnerable position. We are the
"new kids on the block" in the fitness industry, and we are
being watched closely. We should be very concerned about how
the public perceives us and how other health care professions
view our contributions to wellness.
Professional ethics in business-or the standard of right and
wrong-might appear to be a rather simple concept. We can
generally count on adults' abilities to differentiate between
right and wrong. However, not every decision is black and
white. Circumstances commonly occur that place many choices in
a "gray" area. In business, the gray area of professional
ethics is ever increasing due to the complexities and
sensitivities of the marketplace. The advertising industry is
well aware of this point as it continues to connect cigarette
smoking with a positive lifestyle.
How then do we shelter our profession from the negative
connotations that could harm it? From my observation of the
industry, I feel that trainers' behaviors in the following
areas will dictate the public's response to our industry.
» Misrepresenting Results
Although misrepresentation is almost commonplace in our
society, we don't have to do it. Don't you think
misrepresentation is simply a watered-down term for fraud?
Personal trainers, like people in any business, run the risk
of misrepresenting themselves in three major areas: (1)
results, (2)knowledge and (3) products.
1. Claims of What We as Personal Fitness Trainers, Can Do
for a Client.
Slogans on fitness business cards and advertisements often say
something like. "Get the body you've always wanted." While
pursuing the perfect body is certainly the client's
prerogative, prudent disclosure by the trainer about possible
limiting factors, such as genetics, is warranted. "Let me help
you reach your optimal potential" would be a more appropriate
slogan. Let's not fall into the ''don't forget to read the
fine print" category of business. Clients who have been fooled
by a personal trainer will certainly spread the word about
their bad experience.
2. Misrepresentation of Ability and Knowledge.
At this point in our profession, anyone who has a business
card printed can be a personal trainer. While this mentality
is difficult to eliminate, personal ethics should motivate us
to further our education. Continually advancing our knowledge
through certifications, specialty courses and academic degrees
will increase our confidence in what we know and our
understanding of what we don't.
Here's a case in point. On a television talk show, I saw a
panel of "fitness experts" consisting of several trendy and
well-publicized trainers and an exercise physiologist, Nicki
Rippee, Ph.D. In response to a woman who skated professionally
and who asked a question about limiting the size of her
thighs, one panelist suggested if the woman stretched more,
she could elongate her thigh muscles and reduce their
thickness. Fortunately, Rippee explained to the woman that her
ability to develop muscle tissue to that extent was in part
hormonal, due to genetics, and was also the very reason she
was of the caliber to be a professional skater.
All the commercial success in the world cannot replace correct
information. As professionals, we must hold ourselves
accountable for what we say if we are to be perceived as
credible.
3. Making False Claims About Products.
Personal trainers must be careful not to misrepresent
products. The "infomercial" mentality is alive and well and
certain to continue fooling the public for only $29.95.
Endorsing a product by saying it "helps strengthen the
abdominal muscles" is long way from stating that the
revolutionary gadget will burn fat and reduce inches.
Likewise, selling products available through multilevel
marketing may be damaging to a personal trainer's credibility.
The driving force behind this very successful marketing
approach is financial reward for the sellers, regardless of
the quality of the product. In the health care business, this
could be perceived as a conflict of interest. After all, how
valuable can the advice of the trainer be when the client can
attain the same information from a plumber, an accountant or a
cashier at the local grocery store
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